Privacy Policy

Information we collect

• Clinic account details such as clinic name, owner or staff contact details, address, services, photos, and subscription information.
• Public listing information submitted by clinics for discovery pages, including area, city, pincode, phone number, website, and map coordinates.
• Patient and appointment information entered by clinic users inside their own clinic account.
• Website usage information such as device, browser, approximate location, referral source, and pages visited.

How we use information

We use information to operate clinic software, display public clinic profiles, process enquiries, improve search and location relevance, provide support, prevent abuse, maintain security, and communicate product or service updates.

Clinic-controlled patient data

Patient records, treatment notes, bills, appointments, and related documents are controlled by the clinic that enters them. Clinics are responsible for obtaining appropriate patient consent and following applicable healthcare, privacy, tax, and record-keeping requirements.

Sharing and service providers

We may use service providers for hosting, analytics, payments, email, WhatsApp communication, maps, and support. We do not sell personal information. Public clinic listing details may be shown on PhysioDesk pages and search engines when a clinic chooses to publish a profile.

Cookies and location

PhysioDesk may use cookies, local storage, and similar technologies for login sessions, preferences, analytics, and security. If you use "near me" search, your browser asks for permission before sharing precise location coordinates.

Retention, corrections, and contact

We retain information as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security. Clinics can request profile corrections or account support by contacting us.

Email: support@physiodesk.in